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FREQUENTLY ASKED QUESTIONS

WHAT IS A RACE PACKET? CAN SOMEONE PICK IT UP FOR ME?

A race packet includes your official race number and any additional items provided. This race number is essential for race staff and safety personnel to identify and track you throughout the event, so it must be visible at all times.

You will receive:

-Body marking with your race number.

-A bib with a number to wear on the front of your body during the run.

-A helmet sticker for the front of your bike helmet.

-A bike number to place on the center or seat post of your bike.

**Please note that only you are permitted to pick up your race packet.
WHAT IS THE NEW RACE CATEGORY- HIGH SCHOOL COMPETITIVE? 

Eligibility: Must be an active high school student. Graduates of 2025 or earlier are not eligible for this race category. 
Participation Options: Students can choose to compete in the High School Competitive Category but are NOT required to. Only those in the competitive category are eligible for special awards.
Awards: The first overall winner will be presented an award. 
Participants in this category are also eligible for regular Age Group awards.
Registration Requirement: To qualify for the High School Competitive overall awards, participants must select this category during registration.

WHO AND WHAT ARE ALLOWED IN TRANSITION?

Only participants are allowed inside transition at any time. You are only allowed to check in your helmet and shoes when you check in your bike on Saturday. Bring your bag and any food and/or liquids on race morning to set at your transition. Racking your bike is encouraged on Saturday, as this will save you time come race morning, however bike racking will be allowed Sunday morning.

CAN I BRING MY PHONE/MUSIC ON COURSE?

The use of personal music devices is not allowed at this race per USAT rules/regaultions. 

WHAT ARE THE CUT-OFF TIMES? 

The Sprint distance events will have 3 hours and the Olympic distance events will have 5 hours for participants to cross the finish line.

WHY IS THERE NO RAIN DATE? 

Triathlons are expensive and complex events to organize, involving local permits, police, support and coordination. Doing this type of event is very difficult and we are permitted for one date only.

QUESTIONS ABOUT EVENT INSURANCE? 

How do I sign up for event insurance? Add-on coverage is offered during the checkout process when signing up for this event. You will be given the option to add or decline coverage with one click. Note: If you decide to decline coverage, you will not be able to go back and add it after registering.

Did you purchase event insurance and now need to use it or just have a question? Submit and contact FanShield (RegShield) here.

WHAT TIME DO I NEED TO ARRIVE ON RACE DAY?

At least 90 minutes before the race starts. The key is you need to be at the event venue to allow yourself time to park, set-up transition and be ready by the first wave start for the event.

WHAT IS YOUR AWARD POLICY IF I DONT PICK UP MY AWARD AT THE EVENT?

Race Day Events will hold event awards for 30 days after the event is complete. Contact us at raceday@racedayevents.com for more information about receiving your awards after the event.

WHAT ARE THE RECCOMENDED WEIGHTS FOR THE CLYDESDALE AND ATHENA CATEGORIES?

Per USAT Guidelines, Clydesdale men should weigh 220 pounds and Athena women 165 pounds. We will not be weighing you.

HOW DOES THE RELAY TEAM WORK?

All relay team members need to be body marked. The biker and the runner need to wear the team bib-you will each get one. The timing chip is passed to each member of the team at the bike rack. You will be allowed back into the transition area once the relay swim wave has started.

I HAVE NEVER DONE A TRIATHLON BEFORE, WHAT WAVE SHOULD I BE IN? 

We recommend that new triathletes start in the novice wave. There will be a longer time gap between this wave and the age group waves.

Any questions? Contact us today!

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