REGISTRATION CHANGES
Distance Changes
When changing to a different event, the registrant will automatically pay the difference between the events, if the event they are changing to is more expensive.
**No refunds if the registrant is changing to a less expensive event.
How to Change Your Race Distance in RunSignUp
- Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under "Upcoming Events." This shows a list of all Race(s) that are coming up.
- You are able to manage the registration for the Race by clicking "Manage Registration".
- From the top bar, choose "Transfer Event."
- Choose "Start Transfer." Follow the instructions and complete your registration.
Shirt Size Changes
Shirt sizes may be changed, dependent upon availability of shirt inventory. Follow the instructions below if you’re looking to change your shirt size before the event!
How to Change Your Shirt Size in RunSignUp
- Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
- You are able to manage the registration for the Race by clicking “Manage Registration“.
- From the top bar, choose “Giveaway.” Follow instructions and update to your preferred shirt size.
Bib Exchanges (Participant to Participant)
A $15 bib exchange fee will be charged to the original registrant. The original registrant may transfer their registration to a new participant by paying the $15 fee.
The new registrant can then register at no additional cost. Please note that there are no refunds, and any financial transactions between the original and new registrants are the responsibility of the parties involved.
**There are no bib exchanges at Packet Pick Up or on Race Day.
How to Start a Bib Exchange in RunSignUp
- Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
- You are able to manage the registration for the Race by clicking “Manage Registration“.
- From the top bar, choose “Transfer To Someone Else.”
- Enter the new registrant’s First Name, Last Name and E-mail Address. Then click “Transfer as a Gift.”
- You’ll be asked to complete payment for the transfer fee to complete your portion of the transfer.
- MAKE SURE to let the new registrant know that they’ll receive an e-mail from RunSignUp inviting them to register. They will need to complete registration for the process to be completed.