Registration FAQs
Can I register on Race Day?
Yes, you can for the running, cycling and kids events but if you can, please register ahead of time. It gets so busy on race day and we want to focus all of our energy on taking care of all of our athletes. If you really want to race and weren’t able to pre-register for whatever reason, we will take care of you. Ideally, sign up ahead of time so we can pre-order tshirt sizes and everything we need so we’re not guessing on total numbers. You know what it’s like when you’re trying to host a party and you don’t know who and how many are coming! Thanks so much for understanding! Due to the point-to-point nature of our multi-sport events, race day registration is NOT available on race day for our Triathlon, Duathlon and AquaBike events. We can only accommodate 1000 multi-sport athletes per day, so sign up early!
Can someone else pick up my racing packet?
Yes, however, you must complete an authorization form to allow them to pick up your packet and send them with a copy of your ID. This form will confirm that you will be the individual participating in the event and that you agree to not allow anyone else to race on your behalf.
Can I get a refund?
There are no refunds issued for your registration however, we do understand that things come up that are beyond your control. As a customer service initiative, we do offer the ability to transfer your registration to next year’s event, another upcoming Why Racing Event that year or to transfer your registration to another participant. Review the transfer and deferral policies below. Most events don’t allow transfers or refunds at all so this is a courtesy we offer to our participants. If you are transferring your registration to someone else, you must let us know so we can update their emergency contact info and to assure the credibility of results. If you don’t let us know, it messes up everyone’s results because they may be in a different age group or division! Anyone running under someone else’s name will be disqualified and not eligible for an award/trophy and you may be fined.
