FAQ's
Where is the start? DeGray Lake, Caddo Valley, AR. 2.5 miles north of Hwy 7 from Interstate 30, exit 78. Turn left onto Skyline Dr. Spillway Trial Head (the Spillway Dam Area) is roughly 8/10ths of a mile west of the intersection of Skyline Dr and Hwy 7. Use - 400 Skyline Dr, Arkadelphia, AR 71923 for directions and watch for event signage. Google Map - https://goo.gl/maps/Uz7c5ZuonT9pucF18 for specific location.
Where is Packet Pickup? See Packet Pickup Info
What should I do if I lose by bib, helmet # or timing chip? If you have lost any of your race #'s please return to packet pickup, bring all your remaining numbers with you. We will have to assign you a new number. If you lost your timing chip prior to the race and new chip can be issued however you will need a new bib # as well. If it's after the race you will be charged $75 for a replacement.
Do I need a USA Triathlon (USAT) license? YES. Either an annual or a one-day license. The annual license must be presented at the time of packet pick up. For one-day licenses which were purchased during the online registration process, the race organization has proof of purchase. Also, a Photo ID must be presented in order to pick up your packet. NO one else may pick up an athlete's packet according to USA Triathlon regulations and rules.
What are the rules for a USA Triathlon-sanctioned event? See links for the best and most up-to-date info - https://www.usatriathlon.org/multisport/rules
What are the 8 Most Commonly Violated USA Triathlon Rules? https://www.usatriathlon.org/multisport/rules#Eight_Commonly_Violated_Rules_cs43
Are tow buoys allowed during the swim portion of the triathlon? NO, they are considered "illegal equipment" by USAT.
What is the water temperature? The water temperatures historically average in the mid 80’s.
Can I wear a wetsuit? Depending on the water temps they may be allowed and/or legal:
- Mandatory - 60.6° F and below
- Permitted - Up to 78° F
- * Allowed 78.1° F - 83.9 F**
- Forbidden - 84° F and above
*Participants in a non-competitive race or wave are not eligible to have their results submitted for rankings. **Participants who choose to wear a wetsuit in a competitive non-National Event Age Group race when the water temperature exceeds 78 F are not eligible to have their results submitted for rankings or Age Group Awards.
Where do I place my race numbers - your packet envelope will have information and illustrations?
- The bib numbers (running, bike frame and helmet) are all located on one sheet. The running bib is attached by either safety pins to your shirt or shorts or you can use a running belt. You will have 3 bike helmet numbers typically about 1" by 2" which sticks to your helmet in three locations. A bike frame number which attaches to your seat post and folds around the post and then sticks together.
- Tattoos with your race number which goes on both your left and right upper arm (be sure to read application directions on tattoo packaging) along with your racing age which goes on the left calf. If tatoos do not stick, then we will mark you with markers at Transition or you can follow these instructions - Body Marking.
Where do I park? Parking will be adjacent to the transition area and is on a first come, first serve basis on race day.
What if I am unable to participate due to injury / work / illness, can I receive a refund? Please refer to our refund policy.
What is the weather policy? We will race rain or shine. We carefully monitor the weather, All Sports Productions in coordination with both local emergency personnel and race officials will make decisions based on safety first.
What if I need to leave early, will I be able to get out? Athletes who are still racing will be the priority. We will assist you in getting out safely as quickly as possible.
When can I get my bike out of transition? Athletes with bib numbers only will be allowed to remove their bikes after all participants have returned from the bike portion of the race. Anyone removing their bike prior to the authorized time or without permission from the Race Director will be disqualified.
What is available at the aid stations? There is water and Gatorade at each aid station. The finish line aid station will also include food items.
Can I purchase a meal ticket for my friends and/or family? YES! We would love to feed your friends and family! Your race entry includes a post event meal, then you may choose to purchase extra meal tickets as part of the registration process. A single ticket is $10, families of 3 or more is $30.
